We can apply the 80/20 rule to almost anything:
- 80% of customer complaints arise from 20% of your products and services.
- 80% of delays in the schedule result from 20% of the possible causes of the delays.
- 20% of your products and services account for 80% of your profit.
- 20% of your sales force produces 80% of your company revenues.
- 20% of a systems defects cause 80% of its problems.